Ordering is quick and easy:

• Search your favorite product
• Read the product Details
• Select your size, stone type (Moissanite or CZ), and metal
• Add to cart and checkout in seconds,  that’s it!

Yes! Once your order ships, you’ll get a tracking email.

• In-stock items ship within 48 hours
• Custom & made-to-order items take up to 3 weeks to craft
• We’ll keep you updated every step of the way.

• We offer free standard shipping (14–15 days) and express shipping (7–8 days with extra cost).
• For international orders (like the UK, France, etc.), custom duties or import taxes may apply based on your country’s rules.
• Please check with your local customs office. Gemglow Jewels is not responsible for any customs fees charged upon delivery.

Yes, you can! Just get in touch with us, and we’ll work with you to schedule a delivery date and time that works best for you. We're happy to coordinate based on your availability.

Yes, our website is 100% secure.

• We use SSL encryption to protect your personal and payment info, and we never share your data. You can shop with confidence at Gemglow Jewels.

We accept secure payments through Cashfree, which supports debit/credit cards and net banking, including for international orders.

Yes! We accept custom orders.

• Just share your visual idea or reference images, and we’ll discuss the design, size, material, stone type (Moissanite or CZ), and pricing with you. Once everything’s approved, your custom piece goes into production.

Yes, Moissanite is more affordable than lab-grown diamonds.

• It offers brilliant shine and durability at a lower price, making it a popular choice for iced-out and custom hip-hop jewelry.

• We carefully inspect and photograph each product before shipping to avoid damage.
• If your item arrives damaged, please send us clear photos right away. After reviewing, we’ll guide you on how to return it for a free repair or replacement.